Scientifica FAQs | Electrophysiology Systems & Support | Scientifica
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General Information

Why do researchers return to Scientifica when expanding or updating equipment?

Researchers return to Scientifica because they value the reliability of our equipment, the quality of long-term technical support, and our collaborative, partnership-driven approach. This combination helps labs maintain continuity as their research programmes grow and evolve.

How long does delivery typically take after placing an order?

Delivery times vary depending on system configuration. Standard systems are typically delivered within a few weeks, while custom-built rigs may take slightly longer. We provide clear timelines and regular updates throughout the build and delivery process.

Does Scientifica support grant and funding applications?

Yes. Scientifica supports grant and funding applications by providing detailed quotations, technical specifications, and justification statements for new equipment. Our team works with researchers to ensure proposals are technically accurate and clearly aligned with experimental requirements. We also offer grant-writing tips and guidance through our Resource Centre to support researchers during the application process.

Our resource centre has grant-writing tips and guidance

What support does Scientifica provide for early-career researchers?

Scientifica supports early-career researchers through guided rig planning, hands-on training, and access to learning resources, including patch clamp systems, at a variety of training workshops. Our team provides practical advice and expert guidance to help new electrophysiologists build confidence, develop robust workflows, and establish strong experimental foundations.

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ENS Paris Neurophysiology Workshop 2025

Does Scientifica provide educational resources for researchers?

Yes. Scientifica hosts an extensive Resource Centre that acts as a central hub for learning and knowledge sharing. It brings together guides, webinars, articles, posters, and practical insights designed to support researchers at all stages, from learning new techniques to refining established workflows.

Scientifica Resource Centre

The Scientifica Resource Centre

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How reliable is Scientifica equipment?

Scientifica systems include a standard 2 year warranty covering manufacturing defects and repairs. In addition, our technical support and expertise remain available long after the warranty period ends, ensuring continued confidence in your equipment.

Scientifica Exchange Programme
How quickly does Scientifica respond to technical issues?

Scientifica typically responds to technical support enquiries within one working day. Many issues can be resolved remotely, supported by our combined engineering and electrophysiology expertise, helping minimise disruption to experiments.

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How does Scientifica support researchers after installation?

Scientifica provides ongoing technical support throughout the lifetime of your system. This includes remote diagnostics, troubleshooting, on-site support when required, and access to experienced specialists who understand your application and workflow. Our goal is to ensure long-term system reliability, minimise downtime, and give researchers confidence as their experiments and requirements evolve.

What happens during the installation of a Scientifica rig?

During installation, Scientifica engineers install and align all system components, optimise performance, and provide hands-on user training. This ensures the rig is correctly configured and that researchers can begin experiments confidently from the outset.

Scientifica engineer installing an electrophysiology rig

What regions does Scientifica supply and support?

Scientifica supports researchers worldwide through a combination of direct regional teams and trusted distribution partners. This approach ensures consistent technical expertise, local support, and reliable service regardless of location.

Scientifica supports researchers worldwide with electrophysiology equipment and expertise
Does Scientifica offer installation and user training?

Yes. Scientifica offers professional installation and tailored user training to ensure systems are set up correctly and aligned with your experimental workflow. Training can be adapted to the experience level of the user and helps researchers begin experiments confidently, safely, and efficiently from day one.

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Can Scientifica equipment be integrated with third-party devices?

Yes. Scientifica equipment is designed to integrate with a wide range of third-party microscopes, cameras, platforms and amplifiers, making it straightforward to upgrade, expand, or adapt existing electrophysiology rigs.

Can Scientifica help with upgrading existing electrophysiology systems?

Yes. Scientifica can support upgrades to existing electrophysiology and patch clamp systems using modular components that integrate with older and existing rigs. This allows researchers to improve stability, precision, and usability without the need for a full system replacement.

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Can Scientifica equipment be customised to suit specific experiments or spaces?

Yes. Scientifica’s modular systems can be customised to suit specific experimental workflows, space limitations, and long-term research requirements. Our specialists work with researchers to recommend configurations that optimise performance today while allowing flexibility for future developments.

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Does Scientifica help researchers plan new electrophysiology rigs or lab spaces?

Yes. Scientifica provides expert lab consultations to help researchers plan new electrophysiology and patch clamp rigs and optimise lab spaces.

Our specialists advise on rig layout, space planning, and upgrade pathways. Through a personalised consultation, we discuss your experiments, research goals, budget, and lab environment to recommend solutions that support both current experiments and future research needs.

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Book a free lab consult with Scientifica
What types of customers typically use Scientifica equipment?

Scientifica equipment is used by universities, research institutes, biotechnology companies, and pharmaceutical organisations. Our systems support a wide range of applications across neuroscience, cardiac physiology, and cell biology research.

What makes Scientifica different from other scientific equipment providers?

Scientifica stands out through a partnership-first approach. Our international team works closely with researchers to understand real experimental challenges, from experimental design and lab planning to long-term system optimisation. We support researchers throughout their research careers, not just the lifetime of the equipment, combining technical expertise with a collaborative, researcher-focused mindset.

What does Scientifica specialise in?

Scientifica specialises in precision-engineered electrophysiology equipment for research laboratories. We provide complete integrated systems, modular components, and expert guidance to help researchers achieve reliable, reproducible results across a wide range of experimental applications. Our solutions are developed in close collaboration with the research community to support both current experiments and future research needs.

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Scientifica electrophysiology systems

Scientifica electrophysiology systems

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