Customer Service Survey

Name *

1. How easy was it to report your technical fault? Very Easy Easy Ok Difficult Very Difficult

2. How quickly did we respond? Within 24 hours Within 48 hours 3 days or more

3. Did we resolve the issue in a timely manner? Yes No

4. If answered “No” to the question “Did we resolve the issue in a timely manner?”, please explain:

5. Were you happy with the outcome? Yes No

6. If answered “No” to the question “Were you happy with the outcome?”, please explain:

7. Would you recommend us? Yes No

8. Any other comments?

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