My journey at Scientifica: Alice Lambert-Gorwyn, Technical & Commercial Sales Administration Manager

My journey at Scientifica: Alice Lambert-Gorwyn, Technical & Commercial Sales Administration Manager

Alice joined Scientifica after graduating with a BSc in Neuroscience. Her career at Scientifica has developed with the changing needs of the company, which has enabled Alice to develop her skills, learn about different areas of the company and progress to different roles. Here she shares how she has already progressed and how she sees her career developing in the future.

What was your first role at Scientifica and when did you start?

I joined Scientifica two weeks after finishing the final exams of my BSc in Neuroscience in 2010. I joined as Sales Support for the North America Sales team. This involved booking trips for travelling sales personnel, putting together quotations, assisting customers from the office and carrying out general support and administration for the sales team. It was a good role to start in as it gave me time to become familiar with the different products and techniques that our customers use and slowly gain sales experience, whilst assisting the more experienced team members.

How have you progressed?

My career has changed and developed a lot over the years as the needs of the company have evolved. As I became more experienced at sales and the product range, I progressed to a travelling Product Specialist role, flying to North America to visit customers. I particularly enjoyed installing new systems in customer labs and demonstrating systems for workshops and exhibitions.

As the number of new sales teams and people increased, there became a need for more internal training and so I transitioned to Training Manager. I set up a new online training platform and material to assist new employees.

More recently I moved into a more commercial role, checking technical viability of quotes and orders, looking at margins and profitability and maintaining sales prices. This has given me more insight into the operations side of the company as well as experience in managing other team members.

Where do you see yourself in the future?

That’s the best thing about working for a growing company - the job that I will do in the future probably doesn’t even exist yet! This means that I will help shape both the job that I will do, my career and the company as a whole. My roles as Training Manager and Technical & Commercial Sales Administration Manager were not set up when I started in the company, but as the company expanded these areas were identified and so I was able to move and further develop my skills. I am sure this will continue in the future and help me continue my learning and career progression.

What do you like about working at Scientifica?

The offices at Scientifica have a great atmosphere; it really feels like a whole team effort. There is always a lot of fun and collaboration to develop and improve processes and find solutions for customer’s needs. The working time can be flexible around outside commitments and I feel like the company will support me and continue to offer chances for development.

What is your greatest achievement/proudest moment?

My proudest moment so far is to be asked to develop an entirely new role and team and to look after the ongoing management and development of it. This felt like I had earned the trust of my colleagues and had valuable knowledge and experience to contribute to the success of the company.

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