Support | Scientifica

Would you be interested in your research being featured on Scientifica’s website? Find out more here

Do you need advice or guidance with your Scientifica product?

You can send a message directly to our service team by filling out the form below.

If you are looking for customer downloads, please visit the Product Knowledge Base.

If you require assistance with SciScan, please visit the SciScan Knowledge Base.

Scientifica Exchange Programme

Available for most Scientifica products, this service gives you a convenient method for swapping your faulty equipment over for working instruments quickly, to keep you working even if something goes wrong.

In the event that a Scientifica product needs repairing or servicing then the faulty equipment may be exchanged for the same type of equipment from Scientifica’s service stock.

To ensure the service is fast and cost effective we will ship you the replacement part as soon as we can, depending on if we have the item in stock and all the necessary details about the fault from you. Read more about the exchange programme here.

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